At My Place Colonial Accommodation we will make every effort to ensure the unit is available as booked. However we reserve the right to make alternations to the bookings due to unforeseen circumstances without penalty.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most of our guests will respect our property but the occasional abuse requires that we state the following conditions.
Parties and functions are prohibited. The tariff charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in additional payments charged to your credit card or immediate eviction.
The unit must be left in a similar state to its condition on arrival. Damage, breakages, theft and loss are the guests responsibility during their stay, their credit card will be charged if on inspection, the unit is found damaged.
Disturbance of neighbors, including excessive noise, is prohibited and may result in immediate termination of rental and loss of balance of rent.
Check out time is 10am at the latest, to allow time to prepare the unit for our next guests.
A bond will need to be paid if guest is unable to provide current credit card details. Bond is payable at the same time as the balance amount. The bond will be refunded within 14 days in full, subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements and also for extra guests beyond those declared.
This property is rented as short term accommodation and is not serviced until the end of the booking. Clean towels are available form the office on request.
Pets are not allowed unless specific arrangements have been made in writing with the owner.
Loss: The owners take no responsibility for the guest’s personal property.
A booking deposit of 50% of the total booking or the first nights fees, whichever is greater, is required to confirm reservations made more than 14 days before the date of arrival.
Reservations made within 14 days of arrival require full payment at the time of booking.
Credit card details will be required at time of booking and on check in.
The balance of the booking will be charged to the designated credit card on the day of arrival and a receipt will be issued upon check in. Please note that no refunds will be given for early departure.
If the booking is cancelled more than 14 days prior to the commencement of the booking monies received will be refunded less a $50 administration fee.
If the booking is cancelled 14 days or less prior to the commencement of the booking the cancellation fee is 50% of the total booking or the first nights tariff, whichever is greater.
If guests fail to take up accommodation, the booking will be automatically cancelled and will incur a fee of 50% of the total booking or the first nights fees, whichever is greater.
Peak Period Cancellation Policy
This includes all long weekends, Easter Break, Australia Day, School Holidays and ANZAC DAY.
Your deposit will be non-refundable if accommodation is cancelled during these periods.